Exchange and Refund Policy for Dr. Jenny's Yoga
1.No Physical Goods
- Dr. Jenny's Yoga is a service-based business focusing on yoga instruction and related activities.
- We do not sell or deliver any physical goods.
- As such, we do not have a shipping policy or exchange policy for physical items.
2.Digital Content
- Any digital content, such as online courses or instructional videos, is delivered electronically.
- Access to such content is granted upon successful payment and registration, in accordance with the specific terms of each offering.
3.. No Course Exchanges
- We do not offer exchanges for courses or classes once they have been purchased.
- Each course or class registration is final and non-transferable.
- We recommend carefully reviewing course descriptions and requirements before making a purchase.
4.Refund Policy
- For ongoing classes or memberships: Refunds may be issued on a pro-rata basis for the unused portion, subject to our discretion.
- For specific workshops or events: Refunds may be available up to a certain date before the event, as specified in the event details.
- For online courses: Refunds may be available within a specified timeframe after purchase, typically 14 days, provided that no more than 20% of
the course content has been accessed.
- All refund requests are subject to review and approval by Dr. Jenny's Yoga.
- We reserve the right to modify this refund policy at any time.
5. Customer Support
- If you have any questions about a course, class, or digital content you've purchased, please contact our customer support team.
- We're here to help ensure you have the best possible experience with Dr. Jenny's Yoga.
By making a purchase or registering for a course with Dr. Jenny's Yoga, you acknowledge that you have read, understood, and agree to this policy.